Service Cloud Suite Switzerland seems to be down

Major incident Cloud Suite Switzerland
23.09.2026 01:23 CEST · 6 hours, 8 minutes

Updates

Resolved

Service is back up.

Resolved – 07:19
An affected server had stopped responding and entered a crashed state. We restarted the server, and the services on Cloud Suite Switzerland have been available again since 07:19. We are monitoring the system closely and are analysing the cause of the crash to prevent it from happening again. We apologise for the inconvenience.

Incident summary
Between 01:23 and 07:19 on 23 September 2026, Cloud Suite Switzerland was unavailable because a server stopped responding and crashed. The outage was detected by our monitoring and resolved in the morning by restarting the affected server. We are reviewing the logs to determine the root cause.

September 23, 2026 · 07:19 CEST
Issue

According to our monitoring system this service has become unresponsive, we’re investigating.

September 23, 2026 · 01:23 CEST

← Back